Error Hunters: Troubleshoot MyInvois Rejections

Question 1

If a document is rejected, the system automatically deletes it without requiring user action.

True False

Question 2

Which of the following is NOT a valid reason for document rejection in MyInvois?

Incorrect business registration number Missing digital signature Incorrect tax rate applied Buyer’s personal preference

Question 3

How are users notified of document validation errors in MyInvois?

Email only In-portal bell icon only Both email and bell icon SMS alerts

Question 4

Taxpayers can reject a document even if it is referenced by another valid document.

True False

Question 5

What is the first step to resolve a rejected document in MyInvois?

Delete the draft immediately Edit the draft to fix errors Contact LHDNM support Regenerate the QR code

Question 6

What happens if a document fails validation during batch submission?

All documents in the batch are deleted Only the failed document is marked as "Draft with errors" The entire batch is rejected The system auto-corrects the error